Promises
AcuNett firmly support the international
community and businesses far and wide.
1) 1
Hour Case Examination - Guaranteed
Tired of mass replies? No dubious
"response time" here. They start on each case within 1 hour.
2) 20 Minute Average Response Times -
Guaranteed
On average work begins well under the 1
hour mark.
3) 6 Hour Case Resolution - 9/10 Guaranteed
They say 9/10 as 90% of all tickets fall
here. They leave room for 10% of tickets that by nature, take more time to
resolve.
4) 1.5 Hour Average Resolution Times -
Guaranteed
On average cases are closed within 1.5
hours
5) 10 Minute Downtime Reaction - Guaranteed
They monitor your server every 5 minutes.
If it's down, they'll have it back online before you can spell
"H-E-L-P."
6) Hack Protection - Guaranteed
They don't claim to protect your server.
They GUARANTEE it.
7) Data Protection - Guaranteed
Nor do they easily claim to protect your
data. They GUARANTEE it.
8) 100% Server Uptime - Guaranteed
Servers they manage will be up 100% of the
time beside planned maintenance. They GUARANTEE it.
9) 24x7x365 - Guaranteed
Rain or shine, holidays, they're here for
you. Even on that occasional 366th day.
